privacy policy

（1） Purpose for Collecting Personal Information

Product shipment, charges for products, associated after sales service, selling other products, sending messages necessary for the aforementioned tasks or their fulfillment, sending information on services, campaigns, etc., creating statistical data for marketing and for driving sales, credit decisions, and claim management

（2） Provision of Personal Information to a Third Party

We will refrain from disclosing or providing a customer’s personal information to a third party except in the following cases:


  • Cases wherein the consent of the customer has been obtained;
  • Cases based on the Secondhand Articles Dealer Act or other laws and regulations, including prefectural or municipal ordinances (e.g., cases wherein a formal inquiry has been received from an investigating authority, etc.);
  • Cases wherein it is necessary to protect important interests such as human life or property;
  • Cases in which the provision of personal information is especially necessary for the improvement of public hygiene and the promotion of the sound growth of children;
  • Cases in which there is a need to offer cooperation to a national government organization, local public entity, or a person entrusted thereby in their performance of affairs prescribed in laws and regulations, and obtaining the consent of the person in question may impede the performance of those affairs.

（3） Conferring of Personal Information

The customer’s personal information may be conferred to a third party outside of our company within the scope necessary to achieve a use purpose that has been relayed to the customer. E.g., a delivery company to ship products, a credit card company to make credit card charges, etc.

（4） Voluntary Nature of Provision of Personal Information

Whether a customer's personal information is provided to our company is for the customer to decide, but if a customer will not provide their personal information, it is requested that the customer recognizes in advance that there are cases wherein the company cannot provide service.

（5） Disclosure, Correction, and Suspension of Use of Personal Information

If a customer desires a disclosure, correction, etc. concerning their own personal information, the company will promptly respond to such requests within reason.
For inquiries and corrections, please contact us through the point of contact on our website.
Note that, when we make an information disclosure, we may charge for the cost of confirming the identity of the person in question or for other expenses.
Note that, even after the customer's registration is deleted, we may retain the customer's personal data for a certain period of time because we have set up back-up copies to avoid getting involved in adversities such as fraudulent acts, etc.

About other matters

(1) About Security of Personal Information

Passwords are used and stored to protect the customer’s registered information, privacy, and security. Additionally, when necessary, the company may secure data transfers using industrial standard SSL (Secure Socket Layer) encryption. When any personal information, including credit card information, entered by the customer is sent, the transmission is encrypted by SSL.
It is important for customers to protect their passwords and computers from unauthorized access. When using a shared computer, please be sure to log out when finished.

(2) About Cookies

This site may store and refer to its cookies on a customer’s computer. By using cookies, it is possible for this website to record information on the customer through a web browser, allowing for the identification of the customer and the browsing and use of the website.

Customers can use their browser settings to refuse new cookies, display an alarm when they are acquired, or disable their use. However, in that case, some of the features of the services offered by this website would be unusable. In order to make full use of our features, it is necessary to make it possible to receive cookies using your browser settings.

(3) What this website uses cookies for

This website uses Shopify’s system. Shopify is an e-commerce cart service,
and if you would like to learn more about their purposes for using cookies, check their Cookie Policy:

https://www.shopify.ca/legal/cookies

* This will take you to Shopify’s official website.


This website uses cookies for the following purposes:


    • Displaying the most appropriate advertisements on the websites of other companies based on the content the customer is interested in and the usage of the website by the customer
    • Identifying customers who reach our store through affiliate sites, and giving proper payment to the affiliate sites
    • Monitoring the number of users and traffic of the website
    • Improving service provided on the website

Note that cookies for the website may be stored and referred to through Yahoo! JAPAN and Google. Yahoo! JAPAN and Google are contracted to distribute advertisements for the website.

(4) About the Handling of Personal Information at Link Destinations

Links to external websites may be posted on our company’s website and in our newsletters. Our company shall not be liable for the customer’s personal information that is registered on an external site. With regard to details on the handling of personal information on external sites, the customer is asked to take responsibility for checking the details of personal information handling standards, etc. on such external websites.

(5) About revisions

In the future, our company may revise part or all of “About the Handling of Personal Information” when our company deems it to be necessary due to modifications, etc. made to laws and regulations. Revised provisions are considered to be effective from the time they are uploaded to the company’s website.

(6) About questions and suggestions

If you have any questions or suggestions, please contact the Hugall Customer Center.